Ticket #39961

W10 program doesn't go

Date d'ouverture: 2020-01-29 22:24 Dernière mise à jour: 2020-01-31 00:35

Rapporteur:
(Anonyme)
Propriétaire:
(Aucun)
État:
Ouvert
Composant:
(Aucun)
Jalon:
(Aucun)
Priorité:
5 - moyen
Sévérité:
9 - le plus élevé
Résolution:
Aucun
Fichier:
Aucun

Détails

Hi, i've a dell precision t3600... i had w7 pro 64 bit installed with crystal disk working... 1 sata ssd used in ahci and two hd in raid with c600 motherboard controller... all was ok... recently i've upgraded to w10.... CDI doesn't go... When I check the task manager there is the DiskInfo64.exe (or DiskInfo32.exe) process but i can't open (double click, request of UAC) the program page ad no icon in tray i've reinstalled mb driver for sata... i've another t3600 with w10 (new install of w10 no upgrade) same drivers where CDI (6.3.0) goes perfectly... i don't want to reinstall the pc... so can you help me... i've tryed to remove the program (revo uninstaller) and reinstall plenty versions... from 630 to the latest...

Ticket History (2/2 Histories)

2020-01-29 22:24 Updated by: None
  • New Ticket "W10 program doesn't go" created
2020-01-31 00:35 Updated by: None
Commentaire

solved installing a generic ahci driver for c600/x97 mobo older (2011) instead of the w8 64 bit (2014) downloaded form dell support...

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