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Description du projet

BATTS (Barnhard Associates Trouble Ticketing
System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a ticket-via-email interface for submission and informational logging. Features include support for tickets pending on or resolved when other tickets are disposed of, an ability to assign tickets to a person, an ability to categorize and prioritize tickets, and associating billing codes with various logging events.

Système requise

System requirement is not defined
Information regarding Project Releases and Project Resources. Note that the information here is a quote from Freecode.com page, and the downloads themselves may not be hosted on OSDN.

2003-09-06 18:09
20030906

Un formulaire de ticket utilisateur a été ajouté à la première page. L'url () bug a été corrigé par les personnes directement batts.cgi référencement à la place. Plus important encore, les sports ticket_print de nombreuses fonctions de nouvelle mise à jour: vous pouvez mettre à jour le client, le cessionnaire, le statut (la plupart), la catégorie, et les domaines prioritaires.
Tags: Development, Major feature enhancements
A user ticket form was added to the front page. The url() bug was fixed by directly referencing batts.cgi instead. Most importantly, ticket_print sports many new update functions: you can update the customer, assignee, status (mostly), category, and priority fields.

2003-08-16 17:57
20030815

Batts a été séparé en une bibliothèque et un nouveau client de CGI est un développement qui utilise ce fichier.
Tags: Development, Major feature enhancements
Batts has been separated into a library, and a new CGI client is in
development that uses this.

Project Resources