Ticket #40317

Install error

Date d'ouverture: 2020-04-11 17:31 Dernière mise à jour: 2020-04-13 13:58

1 - le plus bas
1 - le plus bas
Score: 0
No votes
0.0% (0/0)
0.0% (0/0)


Hello. I get an error while trying to install. The error can be seen in the attached screenshot. https://s8.hostingkartinok.com/uploads/images/2020/04/62a8767b18fb14095e5af632bd09b3dd.jpg

Ticket History (3/9 Histories)

2020-04-11 17:31 Updated by: okolo
  • New Ticket "Install error" created
2020-04-11 20:41 Updated by: keith
  • Résolution Update from Aucun to Invalid
  • Sévérité Update from 9 - le plus élevé to 1 - le plus bas
  • Priorité Update from 9 - le plus élevé to 1 - le plus bas

From the instructions, on the new ticket submission form:

Fields to be Updated ONLY by an Approved MinGW Developer
* Priority (This means nothing to you and could irritate admins if not left at default value)

You ignored this, so you did irritate me ... I demoted your ticket priority, below the median, by the number of levels by which you tried to escalate it!

The error can be seen in the attached screenshot...

That's an offsite reference, which invalidates your ticket. You need to either paste the diagnostic message into the ticket description (preferred), or attach your screenshot directly to the ticket.

2020-04-11 20:57 Updated by: okolo

Excuse me please, I have attached a screenshot to the message.

2020-04-11 21:50 Updated by: keith

Reply To okolo

Excuse me please, I have attached a screenshot to the message.


It appears that you are still using WinXP, (which is becoming increasingly difficult to support), but what version of mingw-get are you using? (Help --> About should show you, if you don't know).

Error 12157 is an HTTPS security issue, which does tend to arise with WinXP, particularly when downloading from SF, (and especially when using any version of mingw-get which predates v0.6.3). If all else fails, you may need to resolve the failure by manual download, and storing the missing gdb-7.6.1-1-mingw32-bin.tar.lzma into your $MINGW_ROOT/var/cache/mingw-get/packages directory, (where $MINGW_ROOT represents the name of the root directory of your MinGW installation — the default is C:/MinGW, but you will need to supply the correct name for your own installation).

BTW, we prefer you to paste diagnostic messages directly into your ticket description, or a follow-up comment, because, when you attach JPG screenshots, we cannot copy and paste text from them. Make it easier for us to help you, and we will be more inclined to do so.

2020-04-11 22:16 Updated by: okolo

I looked at the file version in the context menu by right-clicking on the file. It is written there 0.603.24357.1. Windows XP 32 bits Home.

2020-04-11 22:29 Updated by: okolo

When starting the installer, the version is written at the top of the window 0.6.3-pre-20170905-1. This version is also written in the menu about the program.

(Edited, 2020-04-11 22:33 Updated by: okolo)
2020-04-12 17:48 Updated by: okolo

Hello. Absolutely nothing is downloaded from the MSYS kit.

Besides gdb-7.6.1-1-mingw32-bin.tar.lzma for yesterday I needed the make-3.82.90-2-mingw32-cvs-20120902-bin.tar.lzma

2020-04-13 13:58 Updated by: okolo

Hello. Could you give me all the files needed to install the MSYS, packed in one archive? Because it’s very difficult to search and download one at a time.

Attachment File List


Please login to add comment to this ticket » Connexion