[ttssh2-commit] [9739] about/contacts.html の修正

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scmno****@osdn***** scmno****@osdn*****
2022年 2月 11日 (金) 00:23:23 JST


Revision: 9739
          https://osdn.net/projects/ttssh2/scm/svn/commits/9739
Author:   zmatsuo
Date:     2022-02-11 00:23:22 +0900 (Fri, 11 Feb 2022)
Log Message:
-----------
about/contacts.html の修正

- 日本語版の英訳
- r9701

Revision Links:
--------------
    https://osdn.net/projects/ttssh2/scm/svn/commits/9701

Modified Paths:
--------------
    trunk/doc/en/html/about/contacts.html
    trunk/doc/ja/html/about/contacts.html

-------------- next part --------------
Modified: trunk/doc/en/html/about/contacts.html
===================================================================
--- trunk/doc/en/html/about/contacts.html	2022-02-10 15:23:11 UTC (rev 9738)
+++ trunk/doc/en/html/about/contacts.html	2022-02-10 15:23:22 UTC (rev 9739)
@@ -11,19 +11,54 @@
 
 <h1>Contact, Infomations</h1>
 
-<p>
-Please do not ask the author questions about usage: network configuration, how to connect a host, 
-host configuration, keyboard configuration, how to write a macro file and so on. Please read the documentation included in the Tera Term package. Useful information and tools may be found at 
-</p>
-
 <h2>web</h2>
 
 <ul>
   <li><a href="https://ttssh2.osdn.jp/">Tera Term Home Page (https://ttssh2.osdn.jp/)</a></li>
-  <li><a href="https://ja.osdn.net/projects/ttssh2/">Tera Term (Tera Term project page)</a></li>
+  <li><a href="https://en.osdn.net/projects/ttssh2/">Tera Term (Tera Term project page)</a></li>
     <ul>
-      <li><a href="https://ja.osdn.net/projects/ttssh2/ticket/">Ticket(Bug/Request/vote)</a><br>
-        Please submit new ticket if you found bug<br>
+      <li><a href="https://en.osdn.net/projects/ttssh2/ticket/">Ticket(Bug/Request/vote)</a><br>
+        Please register a bug or a request to ticket.<br>
+        In the case of a bug,
+        If information that there is a problem with Tera Term is in ticket,
+        we will fix it faster<br>
+        example:
+        <ul>
+          <li>If you change a part of the environment, the behavior changes, etc.<br>
+            The behavior of Tera Term and other terminal soft is different.<br>
+            operating environments examples:</li>
+            <ul>
+              <li>Windows</li>
+              <li>Tera Term</li>
+              <li>Serial, USB-Serial device, driver<br>
+                (If a device made by compay A has no problem and a device made by compay B has a problem, you shoud contact Compay A support.<br>
+                If devices are different but same chip is used, the same problem may exist.)</li>
+              <li>Ethernet, driver<br>
+                (If version X has no problem, but version Y has a problem, you shoud contact driver support.)</li>
+              <li>communication path(cable(Ehter/Serial), hub, router, access point, providor, etc)</li>
+              <li>destination(device, program(in server, device), OS, etc)</li>
+            </ul>
+          <li>reproducibility, frequency<br>
+            It would be very helpful to know how to reproduce bug.</li>
+          <li>log, screen capture</li>
+          <li>text errors in help, website, etc</li>
+        </ul>
+        We can not response about something other than Tera Term or beyond volunteer work.<br>
+        example:
+        <ul>
+          <li>Fix BSOD<br>
+            Tera Term is a normal, Windows application program.
+            It is very difficult to show BLUE SCREEN that appears on
+            fatal error in Windows from normal program.<br>
+            If normal program can stop Windows with BLUE SCREEN, there
+            is a vulnerability in Windows.<br>
+
+            In most cases, probably, the cause is in the device driver.</li>
+          <li>network configuration, how to connect a host, host configuration, keyboard configuration</li>
+          <li>how to write a macro file</li>
+          <li>about specific devices and Windows<br>
+            A device made by Compay A version X has problem, etc</li>
+        </ul>
         Problems that cannot be made public, you can <a href="#ttssh2-contact">Mail</a><br>
         Ticket with more votes may respond faster<br>
         Ticket with patch may respond faster<br>
@@ -33,8 +68,8 @@
         Q & A will help other users<br>
         And improve document and program
       </li>
-      <li><a href="https://ja.osdn.net/projects/ttssh2/releases/">Download</a></li>
-      <li><a href="https://ja.osdn.net/projects/ttssh2/scm/svn/">Source/Repository</a></li>
+      <li><a href="https://en.osdn.net/projects/ttssh2/releases/">Download</a></li>
+      <li><a href="https://en.osdn.net/projects/ttssh2/scm/svn/">Source/Repository</a></li>
     </ul>
 </ul>
 

Modified: trunk/doc/ja/html/about/contacts.html
===================================================================
--- trunk/doc/ja/html/about/contacts.html	2022-02-10 15:23:11 UTC (rev 9738)
+++ trunk/doc/ja/html/about/contacts.html	2022-02-10 15:23:22 UTC (rev 9739)
@@ -33,7 +33,6 @@
                 \x83\x81\x81[\x83J\x81[\x82\xAA\x88قȂ\xC1\x82Ă\xA2\x82Ă\xE0\x8Eg\x97p\x83`\x83b\x83v\x82\xAA\x93\xAF\x82\xB6\x8Fꍇ\x82͓\xAF\x82\xB6\x96\xE2\x91肪\x91\xB6\x8D݂\xB7\x82\xE9\x89”\\x90\xAB\x82\xAA\x82\xA0\x82\xE8\x82܂\xB7)</li>
               <li>Ethernet\x81A\x83h\x83\x89\x83C\x83o<br>
                 (\x83o\x81[\x83W\x83\x87\x83\x93X\x82͐\xB3\x8F\xED\x82Ńo\x81[\x83W\x83\x87\x83\x93Y\x82ɖ\xE2\x91肠\x82\xE8\x82Ȃ\xE7\x81A\x90\xBB\x95i\x83\x81\x81[\x83J\x81[\x82̃T\x83|\x81[\x83g\x82ւ̖₢\x8D\x87\x82킹\x82\xAA\x91Ó\x96\x82ł\xB5\x82傤)</li>
-              </li>
               <li>\x92ʐM\x8Co\x98H(\x83P\x81[\x83u\x83\x8B(Ehter/Serial)\x81A\x83n\x83u\x81A\x83\x8B\x81[\x83^\x81[\x81A\x83A\x83N\x83Z\x83X\x83|\x83C\x83\x93\x83g\x81A\x83v\x83\x8D\x83o\x83C\x83_\x82Ȃ\xC7)</li>
               <li>\x90ڑ\xB1\x90\xE6(\x8B@\x8A\xED\x81A\x83v\x83\x8D\x83O\x83\x89\x83\x80(\x83T\x81[\x83o\x81[\x81A\x92[\x96\x96\x93\xE0)\x81AOS\x82Ȃ\xC7)</li>
             </ul>


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